Taylor Wilson
Client Terms & Conditions of Agreement
The client will appoint Taylor Wilson to act on their behalf to provide a Debt Management Service as described within the following terms and conditions.
Our agreement commences on confirmation of your acceptance of these terms and conditions of business.
You "our client" who's name is specified on the agreement, will be deemed to have accepted these terms and conditions when either; i) you instruct us to proceed on your behalf by telephone, or ii) we receive a signed letter from you authorising us to act on your behalf, or, iii) on receipt of your fee.
What We Agree to Do for You:
To act only for you - and, under no circumstances act for your creditors.
Provide an expert service, using our skill and knowledge, and to provide that service in a prompt timescale.
Use our best efforts, and our commitment to you, to negotiate the most
beneficial arrangement with creditors possible.
Store your documents safely on your file until the termination of our agreement. Then to return all documents to you within 31 days of completion.
Keep your dealings with us, and any information you disclose, confidential - except for the purpose of carrying-out our service to you.
What We Expect from You:
To help us to complete your financial statement and to provide full disclosure to us with regards to your financial situation.
Supply all the relevant information required promptly, whenever necessary, for us to execute our obligations to you.
To give us full authorisation to use your financial information when negotiating with creditors.
Cooling-off Period:
Your Statutory Rights include a fourteen day cooling-off period from the commencement of our agreement. However, if you specifically ask us to start working on your behalf before the expiration of this period, the cooling-off period will be deemed expired.
Fee:
No fee is chargeable for the offer of free confidential advice. The fee only becomes chargeable when the client requests to use the services of Taylor Wilson and then does not sign and return the paperwork sent to them for signature and return. Taylor Wilson will charge a £50.00 administration fee. This does not affect the Statutory Rights as stated in the section named "Cooling-off Period".